Pegram & Nashville Auto Repair

This place is great! I was worried about finding a new mechanic once West Motors closed, so I decided to give the new place a try. I'm glad I did! I went in for an oil change and some diagnostics on my car, and I appreciated that they were honest about the fact that the part I need isn't necessary to replace immediately. They also changed the battery in my key fob, and my car was ready for me the next morning. My biggest concern was finding somewhere I'm comfortable going as a young woman, but Paul and Steven are so nice! The lot is also way easier to pull into now, so that gets rid of the stress of having to navigate such a narrow/packed area. I love supporting local businesses, and I'm grateful to have a new mechanic I can trust! :)

Didn’t want to take my car to the dealer again as they are in Cool Springs. Searched all reviews for someone up this way. Found The Car Care Center. They were excellent. Got me in timely, comfortable waiting area. Lastly, whoever the person is up front that scheduled me and took care of me while I was there was awesome. Super nice and excellent customer service.

Great service with a great company!! Highly recommend!!!!

Car Care Center has always been the best when needing services on any vehicle. I have always used the store in Pegram and when I found out they opened one in Nashville, I could leave my truck when I work. They are always kind, do an amazing job, and care for the vehicles as if they personally owned them. Recently, I just purchased a truck from Carmax. After a quick pre-purchase inspection Carmax's inspection had neglected to find a leak in the timing belt, the R front strut, and R rear shock were leaking hydraulic fluid. Brought the truck back to Carmax with the report and they agreed that the timing belt and R front strut need to be replaced. I am so glad these issues were found and fixed.

The heater in my car had stopped working. AC fine but no heat. Dropped it off for the folks at Car Care Center to check out – my second visit there. After a thorough evaluation, Krystal got back to me to say it appeared the likely problem would require removing the entire dashboard and would unfortunately be expensive. I was prepared for the possibility that this might be the case. I was not in a position to lay out that much so I asked for advice about a portable heater to use in the car knowing cold weather was coming. Krystal asked a technician about it and was reassured that this could work on a temporary basis and to use with caution. Knowing the winter storm was forecasted, the technician was inclined to go back to see if there was some work-around or other solution that would help. He discovered that the blend door deep beneath the dashboard had somehow gotten bent so it was stuck in the cold air position and would not move in the hot air position. I had a call back from Krystal with a message I don’t think I have ever heard from a mechanic, “I’ve got some good news!” It ended up being a quick, inexpensive fix and the heat was fully working again. This is a great example a company, and one caring and determined technician going the extra mile. It sure was great having real heat when the temperature fell to -2 recently. I highly recommend the folks at Car Care Center in Kingston Springs.

Visiting from out of state I needed repairs on my truck. Car care center got me in the same day...and after a quick diagnosis and repair I was out the door. They did an excellent job. Anytime in town that's where I'm taking my vehicles to.

Very fast service, got my car back within a few hours. Would recommend.

I've enjoyed going to CCC since their first location out in Pegram. Upon moving out to Joelton, I was saddened by it not being as easy to get regular maintenance done. After opening this new location, I was beyond thrilled! The closer location is amazing. Their personal communication with clients is ALWAYS top-notch. I've had these gentlemen price match on tires for me, check car lights at a last minute's notice, get my oil changed in under an hour, and have even had them check out a new car to catch any issues before completing a purchase. They do anything and everything and will make you feel like family in the process. If you get time to meet Paul, spend some time getting to know him, as it was often my favorite part of waiting on my car. These are GOOD people. You won't regret going here.

The Car Care Center provides great customer service. We had a business van serviced and also a 2022 Tucson oil change. The Tucson has been taken to two other places where we were told they couldn’t get the filter and we’d need to go elsewhere. The Car Care Center was able to get the correct filter and help us out! I highly recommend taking your vehicles here. Very friendly staff with a very welcoming waiting room if you have to wait! Great location in Sylvan Park as well.