My car's engine light came on so I took it to a local auto zone to see if they could read the code for me, auto zone told me that my EGR Valve was the issue, so then I took my car to this shop to see if they could fix it, the guy in the Car Care Center office said they needed to lift the car & inspect it because they "need specific details as to what might be wrong" & they wouldn't take out, add a new part or work on my car at all UNTIL I approved of it. When the inspection was over, they called me and told me at the office pretty much the same thing that auto zone had told me which was that I needed to replace my EGR valve. Now that I knew what was wrong, I wanted to see if I could get some deals to replace it however the Car Care Center charged me $600 for pretty much nothing, not a single new car part was added. I paid the guy in full & left with my car's check engine light still on. UPDATE TO RESPONSE BY OWNER: Hey Paul I stand corrected that's my mistake. I was quoted $600 to actually fix it but as you said I was charged $170 & nothing was fixed. Thanks. UPDATE; A FEW MONTHS AFTER BEING CHARGED $170 & NOTHING WAS FIXED ON MY CAR: I replaced a $50 part (the EGR Valve) I my 1996 Camry. Again, this place is a rip off. Signing out. ✌😉
Mr. Zavala. After looking at your service history with us, I see that you came in to have diagnostics and testing to determine the cause of a check engine light on your Toyota Camry. YOU WERE NOT CHARGED $600. You were charged $170.89 (including tax) for the necessary testing and diagnosis. The only way to determine what needs to be done on any vehicle is to perform testing. We completed the testing and you declined the repair.
- The Car Care Center